information when you purchase an item from our store, contact us, or otherwise
use our services through this website.
that I do not own or control, including Smoolis or any third party services
learn more about its privacy practices.
SECTION 1 - PERSONAL INFORMATION
What we do with your information
you purchase something from our store, as part of the buying and
selling process, we collect the personal information you give us such as
your name, address and email address. You may also choose to provide me with additional personal information
(for a custom order, for example), if you contact me
When you browse our store, we also automatically receive
your computer's internet protocol (IP) address in order to provide us
with information that helps us learn about your browser and operating
Email marketing: With your permission, we may send you
emails about our store, new products and other updates.
Why we need your information and how we use it
We rely on a number of legal bases to collect, use, and share your information, including:
- As needed to provide our services, such as when we use your
information to fulfil your order, to settle disputes, or to provide
- When you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list.
- If necessary to comply with a legal obligation or court order or in
connection with a legal claim, such as retaining information about your
purchases if required by tax law.
- As necessary for the purpose of our legitimate interests, if those
legitimate interests are not overridden by your rights or interests,
such as providing and improving our services. We use your information
to provide the services you requested and in our legitimate interest to
improve our services.
SECTION 2 - CONSENT
How do we get your consent?
When you provide us with personal information to complete a
transaction, verify your credit card, place an order, arrange for a
delivery or return a purchase, we imply that you consent to our
collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary
reason, like marketing, we will either ask you directly for your
expressed consent, or provide you with an opportunity to say no.
How do you withdraw your consent?
If after you opt-in, you change your mind, you may withdraw
your consent for us to contact you, for the continued collection, use
or disclosure of your information, at anytime, by contacting us at or mailing us at:
Avda. Valencia n20 2C
Paracuellos de Jiloca, Zaragoza
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SMOOLIS
store is hosted on Smoolis GmbH, which is based in Zürich, Switzerland. They provide us with the online
e-commerce platform that allows us to sell our products and services to
data is stored through Smoolis's data storage, databases and the general
learn more about its privacy practices.
SECTION 5 - THIRD-PARTY SERVICES
general, the third-party providers used by us will only collect, use
and disclose your information to the extent necessary to allow them to
perform the services they provide to us.
However, certain third-party service providers, such as
payment gateways and other payment transaction processors, have their
own privacy policies in respect to the information we are required to
provide to them for your purchase-related transactions.
For these providers, we recommend that you read their
privacy policies so you can understand the manner in which your personal
information will be handled by these providers.
In particular, remember that certain providers may be
located in or have facilities that are located a different jurisdiction
than either you or us. So if you elect to proceed with a transaction
that involves the services of a third-party service provider, then your
information may become subject to the laws of the jurisdiction(s) in
which that service provider or its facilities are located.
As an example, if you are located in Canada and your
transaction is processed by a payment gateway located in the United
States, then your personal information used in completing that
transaction may be subject to disclosure under United States
legislation, including the Patriot Act.
Once you leave our store's website or are redirected to a
third-party website or application, you are no longer governed by this
you click on links on our store, they may direct you away from our
site. We are not responsible for the privacy practices of other sites
and encourage you to read their privacy statements.
SECTION 6 - SECURITY
Smoolis platform addresses the issue of protecting your anonymity and personal
information very seriously. We and our e-commerce service provider, Smoolis GmbH, protect your personal data and, in
general, the information we receive about you, and we guarantee their
confidentiality, integrity and availability using appropriate security
measures, according to the most up-to-date and advanced technological
methods. These measures include technical and procedural steps to
protect your data from misuse, unauthorized access or disclosure, loss,
alteration or destruction.
prevent unauthorized access and transmissions, promote data security,
and encourage appropriate use of information, we and our service
providers use a variety of tools (encryption technologies, passwords,
physical and electronic security, procedural safeguards) to assist in
the protection of your information. However, "perfect security" does not
exist on the internet or through data transmissions, so we make no
guarantees. Third parties may unlawfully intercept or access
transmissions or private communications and you should not expect that
your personal information will remain private.
For the HTTPS encryption (TLS) of our website we use the free service (Let's Encrypt). Via the integration of encryption certificates Smoolis can provide a
so-called transport encryption that protects the communication to a
Smoolis site from unwarranted access of unauthorized third parties.
platform supports security protocols (SSLs) and encryption mechanisms
(HTTPS protocol) that allow secure data transmission to the network. It
also uses mechanisms for access control, SQL injection, Cross-site
scripting (XSS) vulnerabilities, and session hijacking security
mechanisms to effectively protect data and minimize risks. Smoolis GmbH employs
security measures such as using firewalls to protect against intruders,
building redundancies throughout our network (so that if one server goes
down, another can cover for it) and testing for and protecting against
network vulnerabilities. Payment information is transmitted using HTTPS
encryption, and we maintain a PCI DSS Compliance.
Your personal data is
stored on an encrypted server (Amazon S3) and can only be accessed by
the employees authorized by the company
"Smoolis GmbH", and only when this is necessary, e.g. to handle your
requests. We manage access to AWS services and resources securely with
AWS Identity and Access Management (IAM).
your own safety, you should also treat all information provided on our
platform as confidential and private and not disclose it to third
SECTION 7 - COOKIES
What are cookies?
Cookies are pieces of information in the form of very short
alphanumeric text, stored on your computer with your own approval, and
they help the more efficient operation of our platform. Cookies in no
way cause harm to the user's computers or the files kept on them.
What cookies do we use and why?
How can you opt-out?
- Some cookies are necessary
to improve and customize our Services and your experience; to understand usage of our Services. The use of these cookies
is essential for the website to work, and we do not use these cookies to
collect personal information about you.
- We also use functional cookies
to remember choices you've made on information you've provided, such as
your language. This allows us to tailor your website experience
specifically to your preferences.
- We use performance cookies
to collect information about how you interact with our website. These
cookies only gather information for statistical purposes and do not
gather any information that can personally identify you. However,
because these cookies are not strictly necessary for the use of our
website, we require your consent to use them. The performance cookies we
- First party analytics cookies to estimate the number of unique visitors and to improve our website.
- For statistical purposes
we use Google Analytics cookies to help us understand how visitors
arrive at and browse our website to identify areas for improvement such
as navigation, user experience, and marketing campaigns. The data
collected is processed in a nonpersonally-identifying form (anonymizeIp -
IP Anonymization). Google Inc. discloses this information only to third
parties to the extent required by law. To opt-out of Google Analytics
visit Google Analytics Opt-out Browser Add-on.
changing the relevant options, to stop accepting cookies or to prompt
you before accepting a cookie from websites you visit. Please note that
you will be unable to use certain features on our website if cookies are
information on how to modify your browser settings or how to block,
manage or filter cookies can be found in your browser’s help file or
through such sites as: www.allaboutcookies.org
safe browsing on our platform, Smoolis complies with the European
Directive 2002/58/EC on the processing of personal data and the
protection of privacy in the electronic communications sector, as
amended by Directive 2009/136/EC.
will be only cookies that serve our platform’s operational needs
(operational cookies) and are necessary for its display and efficient
operation. By accepting the Terms of Service of our platform and this
cookies, as above.
SECTION 9 - DATA RETENTION
We retain your personal information only for as long as necessary to
However, we may also be required to retain this information to comply
with my legal and regulatory obligations, to resolve disputes, and to
enforce my agreements. I generally keep your data for the following time
period: 4 years.
SECTION 9 - AGE OF CONSENT
using this site, you represent that you are at least the age of
majority in your state or country of residence, or
that you are the age of majority in your state or country of residence and you have given us your
consent to allow any of your minor dependents to use this site.
review it frequently. Changes and clarifications will take effect
immediately upon their posting on the website. If we make material
changes to this policy, we will notify you here that it has been
updated, so that you are aware of what information we collect, how we
use it, and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company,
your information may be transferred to the new owners so that we may
continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any
personal information we have about you, register a complaint, or simply
want more information contact our Privacy Compliance Officer at or by mail at:
Re: Privacy Compliance Officer
Avda. Valencia n20 2C
Paracuellos de Jiloca, Zaragoza